Vivien Cook |
 Contact |
An experienced senior manager working with organisations to develop people strategies and structures which drive business performance.
Vivien has held senior management roles in large blue chip organisations including Head of Organisational Development for an international fuel card company and Head of Learning and Organisational Development for a major UK Bank. She been a key player in a number of re-branding, merger, acquisition and start up situations.
Vivien has worked blue chip service providers in the financial sector, IT, internet media, construction and road and travel services. Her career has also seen her leading major projects for the public sector in delivering business skills nationally to SMEs.
With 16 years experience, Vivien has managed major restructures at Board and team level and developed HR policies and strategies for organisations in transition (including recruitment of CEOs and Directors and TUPE transfers). She has designed successful development frameworks to align people with a variety of business strategies, both during times of stability and change. Her specialist areas are organisational development,strategic learning and development, leadership and management development, succession planning and culture change and she has spoken on these levers of change at events in the UK.
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Style
With a consultative, but business-focused style, Vivien balances the here and now reality of organisations with activities that provide the necessary transformation for future success.
A natural coach, who structures her consultancy input around leaving her skills in-house for future use, Vivien’s experience and knowledge of people and business strategies enable her to work in partnership with demanding clients to facilitate ongoing organisational development.
Consultancy
Business skills and business sustainability, organisational development, employee engagement, people management strategies, strategic learning and development frameworks and structures, change management, creative learning solutions, training coaches and mentors.
Executive Coaching
Coaching individuals on performance and career progression.
Coaching senior managers within succession plans on personal development and career decisions.
Peer coaching through learning sets at senior and director level.
Worked with main board to develop their roles as mentors.
Facilitation
Learning sets & communities of practice
Strategic workshops within and across functions
Employee surveys
Change events for teams
Training needs analysis
Conferences & seminars
Training
Strategic management and change, career management, interpersonal skills, coaching & mentoring, business skills for start ups and sustainability, the full range of people management skills, team building and motivation, customer service, problem solving and project management, graduate induction programmes and corporate induction days.
NLP
NLP used in coaching, training programmes, learning sets and personal development planning. Vivien was trained and coached in NLP by Dr Ian Cunningham, founding director of the UK Training Centre for NLP.
Keywords
Training programme design,