LOUISE FELLOWS |
 Contact |
I offer bespoke management consultancy services to assist you in meeting business needs by working in partnership to understand the key issues, to build solutions, to implement change / improvements and then to review/ evaluate the outcomes. Areas of expertise include:
• Business Review
• Strategic Business Planning
• Sales and Marketing
• Key Customer and Supplier Management
• Organisational Development.
As a Member of the Institute of Management Consultancy and a Licentiate member of CIPD, I abide by the respective codes of professional conducts.
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Style
I look to work with my clients in a manor that ‘involves’ me working in their business with the team to assist driving change and business improvement through the people in the organisation, so change and progression becomes part of the organisational culture.
Consultancy
Background:
Over 20 years operational, managerial, leadership and internal consultancy experience in public and private sector organisations, including blue-chip, in the healthcare sector.
Services
Improving business performance through:
• Business Review
• Strategic Business Planning
• Sales and Marketing
• Key Customer and Supplier Management
• Organisational Development through people and processes
Executive Coaching
Coaching examples:
•Field based coaching of sales executives to enhance selling skills and increase sales closure ratios.
•Office based coaching of customer services and support staff to enhance internal and external customer management to improve efficiency and reduce non value added activities.
• Skill Development of senior sales executives and sales managers through field and 1:1 based coaching, supported by 360 degree feedback performance appraisals.
Facilitation
Facilitation examples:
•Led project teams to deliver key performance indicators through co-coordinating and driving activities across multi-disciplinary teams within desired timescales.
•Working with key partners to deliver and facilitate ongoing training and development of enhanced sales skills in a blue-chip sales team.
Training
Training Examples:
•General Sales skills
•Consultative selling skills
•Key Account Management
•Business Planning and generating business plans
•Territory Management
Keywords
Healthcare sector
Medical Devices
Distributor Management
Business Performance Improvement
Large Account Manaagement
Supplier Management
Channel Management
Lean processes
Value Added
NHS
PCT
SAH
Confederations
Consortia
Purcahsing hubs