Richard West |
 Contact |
Richard West has 20 years experience as a consultant, trainer, facilitator and coach who specialises in working with both individuals and teams in helping to improve their personal skills and effectiveness.
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Style
Richard’s style and approach is highly flexible, working to help clients maximise the benefits from their investment of time in the specific intervention in which he is involved. His overall approach is very participative, supported by using humour to achieve a relaxed, learning environment, yet ensuring that people are able to transfer their learning back to the workplace
Training
Richard has been involved in a wide range of management, Supervisory and Customer Service training.
Particular areas of expertise include performance management programmes, appraisal skills, coaching and counselling, team building, , selection interviewing skills, communication and interpersonal skills and delivering excellent customer service both personally and in writing.